Blast Frequently Asked Questions
What is Blast?
Blast is a gaming-based savings app that allows gamers to save, earn, and win money while playing new and exciting games.
How does Blast work?
Blast turns gamers into savers. Gamers connect their checking account to Blast with the option to deposit money into their high-yield Blast savings account. Money in a Blast account earns 2% Annual Percentage Yield (APY)(effective September 4th, 2018).
Blast allows gamers to earn Mission Rewards (money given to gamers by Blast) by completing Missions. By completing specific objectives, such as playing a game for a certain amount of time or reaching a certain level, Blast contributes money to help gamers build their Blast savings account.
Gamers can also win money by ranking in a Tier on the Leaderboard. Tier placement is determined weekly by the amount of XP earned.
Is Blast free?
Blast is 100% free to use! There are no hidden fees and no associated fees for deposits and withdrawals. Each transaction must meet the 'available' $5 threshold to be eligible for deposit or withdrawal*.
*There is a 30¢ PayPal Transaction Fee for withdrawals. This fee is subject to change at the discretion of Blast.
Is Blast secure?
Security is our top priority! Blast uses bank-level security with 256-bit encryption to keep gamer’s data locked down and private. All money is FDIC-insured for balances up to $250,000.
Is Blast compatible with all mobile games?
Blast supports almost every game in the Google Play Store. In the near future, Blast plans to support games from the Apple App Store, Steam, and many top PC and console titles.
Changing a Blast Password
Navigate to Settings > Change Password or visit app.blast.com to be emailed with a reset link.
Updating Bank Information
To update a linked checking account, navigate to Banking > Linked Bank > Update Bank.
Email Recovery a for Blast Account
Please email firstname.lastname@example.org and provide the following: last four digits of the linked checking account and the possible email used to sign up and a support agent follow up to help find the account.
What is the Account tab?
The Account tab details a gamer’s current Blast account balance, pending deposits, and any Mission Rewards that may have been earned.
How much interest does a Blast account earn?
Any money in a gamer’s high-yield Blast savings account earns 2% Annual Percentage Yield (APY)(effective September 4th, 2018). This is reflected monthly on the Blast Account tab.
Closing a Blast Account
To permanently close a Blast account, please email email@example.com and a Blast agent will assist with the process.
What is a Mission?
Missions are a fun way to try new games or reach higher levels in existing games. Completing a Mission earns Mission Rewards (money given to gamers by Blast). Mission Rewards are automatically deposited into a high-yield Blast savings account, where the money continues to grow with a 2% Annual Percentage Yield (APY)(effective September 4th, 2018).
Where are Missions located?
Navigate to the Gaming tab to find New and Active Missions.
How much money is earned by completing Missions?
Mission payouts vary based on the Mission objective. Cash, XP (eXperience Points) or both can be earned for various Missions.
When will new Missions be available?
Blast is actively working on providing more and more Missions for gamers! For now, please refer back to the Gaming page to check for any new Missions.
Connecting to Blast
Each user must successfully ‘Connect’ to each game via the connect button, located on a game’s Mission screen. Only users who successfully connect before the Mission expires will be eligible to receive Mission Rewards. Unsuccessful connections are likely due to the following reasons: an incompatible device, previously playing the game outside of Blast, operating multiple Blast accounts, operating multiple devices, or a factory reset with a device.
Mission Reward Criteria
In order for gamers to receive Mission Rewards for completing Mission objectives, the following criteria must be met:
- Gamers install Missions via the 'Play' button for the specific game located on the Home tab.
- Gamers have not previously installed or played the game on the same device outside of the Blast app.
- Gamers only have one Blast account linked to one Blast device.
- Gamers start and end each Mission on the same device.
What is XP?
XP (eXperience Points) are points that allow a gamer to rank on the Leaderboard for a chance to win up to $50 weekly.
There are 2 different ways to build a gamer’s total XP:
- Blast 'available' high-yield savings account balance - At the end of each day, gamers are given XP for 'available' money in their Blast account. $1 = 10 XP pts.
- Missions - Some Missions will have XP as a part of their rewards.
How does the Leaderboard work?
Compete in the Leaderboard for a chance to win up to $50 weekly by earning a spot in tiers 1-9 on the Leaderboard. The higher a gamer ranks in Tiers 1-9, the larger the payout. Earn XP by completing Missions and by maintaining an 'Available' Blast savings balance.
The Leaderboard cycle refreshes every Sunday at 9pm PDT; rewards are disbursed into gamer’s high-yield Blast savings account right after XP has been calculated.
What is a Deposit?
Deposits transfer money from a gamer’s linked checking account into a Blast high-yield savings account. The minimum daily deposit amount is $5 and the maximum is $50.
Depositing into Blast
Navigate to Banking > Transfer to Blast, and enter the amount of money to transfer.
How long do Deposits take to process?
Deposits take 1-2 business days (weekends and US holidays NOT included) for funds to settle in a high-yield Blast savings account.
What is a Recurring Deposit?
Recurring deposits allow gamers to save specific increments of money on a scheduled basis. Gamers can choose between weekly or monthly intervals by navigating to Banking>Recurring Deposits. The minimum recurring deposit amount is $5 and cannot exceed $50.*
*Manual and recurring deposits cannot exceed a combined daily maximum of $50.
Setting Up Recurring Deposit
To set up a recurring deposit, navigate to Banking>Recurring Deposit. In the top right corner of the screen, select ‘Add’. Next, add the recurring deposit amount and set the schedule to either weekly or monthly. Lastly, select the “Review’ button to confirm your recurring deposit. Weekly recurring deposits transfer every Monday while monthly deposits transfer the 1st of each month.
Cancelling A Recurring Deposit
To cancel a recurring deposit, navigate to Banking>Recurring Deposit. Select the recurring deposit and hit the “Delete Recurring Deposit,” button. Please note that any transfers initiated before this action will not be canceled, only all future transfers from the date the recurring deposit was canceled.
What is a withdrawal?
Withdrawals transfer money from a Blast savings account to a linked checking account or PayPal account. The minimum daily withdrawal amount is $5.
Making withdrawals in Blast
Gamers have 2 options when making a withdrawal from their Blast account: gamers can withdraw to their linked checking account or to a PayPal account. To make a withdrawal, navigate to Banking > Transfer to Your Bank, and enter an amount to transfer (amount must be in ‘available’ balance). Gamers can check on their ‘available’ vs ‘pending’ balance by navigating to the Account tab.
*There is a 30¢ PayPal Transaction Fee; this fee is subject to change at the discretion of Blast.
How long do withdrawals take?
Withdrawals take 4-6 business days (weekends and US holidays NOT included) for money to settle in a PayPal or linked checking account.
Failure to Withdrawal
Reasons why a withdrawal may fail:
- A deposit into a Blast account charged back; this means that the requested withdrawal amount exceeded a gamer’s available Blast balance.
- A gamer’s checking account was unlinked from Blast; this means that requested money no longer has a final destination - please relink a checking account or PayPal account so the withdrawal can be successfully processed. To do so, navigate to Banking > Link a Bank.
Where did Triggers (Beta) go?
The Triggers (Beta) feature has been deactivated and is currently under review following the close of the beta testing period as of 12/19/2018. Triggers will no longer be an option within the Blast app under the Banking tab or with individual games under the Gaming tab. Gamers will no longer be able to earn additional XP with an active Trigger and those with active Triggers will no longer have Trigger deposits transferred from their linked checking account into the Blast app. Blast is working to make Triggers easier and more intuitive to use!
*Gamers can still earn XP by completing Missions and maintaining an ‘Available’ account balance.